Return & Refund Policy

We want you to love your Bass Liners gear — but if something’s not quite right, we’ve got your back. Here’s everything you need to know about returns and exchanges. Please read our policy carefully before placing an order.

Exchanges & Store Credit Only

*We do not offer refunds. Instead, we provide:

Product exchanges (if the size or item is available)
Store credit
Store credit is sent via email and expires after six months

No cash or credit card refunds will be issued.

Return Eligibility

To qualify for a return, your item must be:

Unworn, unwashed, and in original condition
Returned within 15 days of delivery
Purchased directly from Bassliners.co

Final sale items, gift cards, and customized products cannot be returned

Non-Returnable Items

Some products are final sale or non-returnable, such as:

Sale items
Custom or limited-edition drops
Certain personal-use items (like water bottles, stickers, or headwear)
Or other items marked as "final sale"

These items will be clearly marked as "final sale" and non-returnable at the time of purchase.

How to Start a Return

Email info@bassliners.co within 15 days of delivery
Include your order number and reason for the return/exchange
We’ll review your request and respond within 5 business days with next steps

*Return shipping costs are the responsibility of the customer.

Additional Notes

We do not accept returns on international orders at this time
Returns received outside the 15-day window may not be accepted
Bass Liners reserves the right to refuse returns that do not meet policy criteria

Questions?

Email: info@bassliners.co

Thanks for being part of the crew — we appreciate you!

– The Bass Liners Team
Hooked for life